Delete your account
You can delete your ErasmusApp account yourself, from inside the app, in a few taps.
- Open ErasmusApp and sign in.
- Go to Settings.
- Tap Delete account and confirm.
Deletion is immediate and cannot be undone. There is no waiting period and nothing to email us about, unless you would rather we do it for you.
What gets deleted
- your sign-in account and university email
- your profile, including your photo
- plans you created, plans you joined or saved, and buddy requests
- hellos, questions and answers you wrote
- notifications and push tokens
- reports that other students filed about you
What is kept
Reports you filed about someone else are kept so we can still act on them, but your name and account are removed from them. Crash reports never contained your name or email in the first place.
Cannot get into the app
If you no longer have access to your university email or the app, write to erasmusappsupport@gmail.com from any address, tell us which university email you signed up with, and we will delete the account for you and confirm by email.
For the full picture of what we store and why, see the privacy policy. Anything else, see support.